CRM deployment decision guide

Cloud vs Self-Hosted CRM: What Should Your Company Choose?

Deployment model can be a mandatory requirement rather than a preference. This guide shows what TechSelectAI has actually verified for the current CRM catalog and keeps unverified deployment claims visible instead of assuming support.

Evidence-aware decision content · Catalog last reviewed September 2026

What should drive the decision?

  • Internal infrastructure and operations capacity
  • Data-residency or contractual hosting requirements
  • Upgrade and patching ownership
  • Customization and integration requirements
  • Availability and disaster-recovery responsibility
  • Security operating model
  • Total implementation and lifecycle cost—not just subscription price
Evidence boundary: A recorded deployment status describes currently verified product evidence. It does not prove that a specific edition, country, contract or architecture will satisfy your organization’s exact hosting or regulatory requirements.

Verified CRM deployment options

Unknown means TechSelectAI has not yet verified the deployment claim; it does not mean unsupported.

ProductPublic SaaSSelf-hostedOn-premisePrivate cloudHybrid
Creatio SalesSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
Dynamics 365 SalesSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
FreshsalesSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
HubSpot Sales HubSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
Odoo CRMSupported
95% confidence
Supported
90% confidence
Supported
90% confidence
Not yet verifiedNot yet verified
PipedriveSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
Salesforce Sales CloudSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
SAP Sales CloudSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
Sugar SellSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified
Zoho CRMSupported
95% confidence
Not yet verifiedNot yet verifiedNot yet verifiedNot yet verified

How to use this guide

Use this page to identify the questions worth validating. A real recommendation should then apply your mandatory capabilities, integrations, deployment, security/compliance, commercial, regional and implementation requirements through TechSelectAI’s deterministic scoring methodology.

See how TechSelectAI scoring works →