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Original specialist procurement framework · Terminal operations

Terminal Operating System RFP Requirements Checklist

A vendor-neutral checklist for terminal operators preparing discovery, RFI, RFP, solution demonstrations, architecture workshops and reference checks. It translates TechSelectAI's specialist TOS taxonomy into 85 requirements that buyers can prioritize and validate.

This checklist does not assume that every requirement is necessary or that every product supports it. Select requirements for the terminal's operating model, mark their priority, and require vendors to state the product, edition, module, integration, configuration and evidence that support each response.

Recommended response fields

Priority: Must-have, important or nice-to-have. Vendor response: Supported, partially supported, enterprise-only, plan-dependent, custom configuration, add-on, third-party integration, not supported or clarification required. Evidence: Require the exact product/module, version, source document, demonstration scenario and reference-terminal scope.

Important: “Not yet verified” is a TechSelectAI research-coverage state, not evidence that a product lacks a capability. Likewise, a suite or companion product capability must not be inherited into the evaluated TOS unless the proposed scope explicitly includes it.

TOS RFP module

Vessel & Berth Planning

11 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Vessel & berth planning / executiontos-vessel-berth-planningPlan and execute vessel calls, berth allocation, stowage or quay work using terminal-operational data.
Carrier vessel-plan collaborationtos-vessel-plan-collaborationExchange vessel plans, updates, approvals or planning data with shipping lines and external planners.
Twin / tandem lift planningtos-twin-tandem-lift-planningPlan or validate twin, tandem or multi-lift quay operations where equipment and stowage rules allow.
Restow & vessel rehandle planningtos-vessel-restow-rehandlePlan and track restows, hatch-related moves and vessel rehandles required by the working sequence.
Quay crane work queuestos-quay-work-queuesGenerate, prioritize and execute quay-crane work queues and move instructions.
Quay crane split planningtos-quay-crane-split-planningAssign vessel work across quay cranes, crane ranges, bays or work areas and manage crane split plans.
Discharge / load sequencingtos-discharge-load-sequencingSequence discharge and load work to coordinate quay operations, yard readiness and vessel constraints.
Stowage & bay planningtos-stowage-bay-planningPlan container positions, bays, decks, holds and stowage constraints for vessel load and discharge operations.
BAPLIE import / exporttos-baplie-import-exportImport, validate, update or export BAPLIE bay-plan messages used for vessel planning and exchange.
Vessel call lifecycle managementtos-vessel-call-managementMaintain vessel-call operational data from pre-arrival through working, completion and departure.
Berth window & berth allocation schedulingtos-berth-window-schedulingPlan berth windows, berth positions, arrival/departure timing and berth conflicts for vessel calls.
TOS RFP module

Yard Strategy & Inventory

11 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Yard planning & container inventorytos-yard-planning-inventoryPlan yard allocation and maintain operational visibility of container locations, stacks, moves and inventory.
Yard holds & exception managementtos-yard-holds-exceptionsApply and manage yard-level holds, exceptions, restrictions and operational release conditions.
Yard density & capacity visibilitytos-yard-density-capacityMonitor yard capacity, occupancy, density, block utilization and congestion by operational area.
Yard inventory reconciliationtos-yard-inventory-reconciliationReconcile system inventory with physical yard locations, corrections, scans or operational confirmations.
Empty container inventory managementtos-empty-container-managementManage empty-container inventory, locations, types, lines, releases and operational movement.
Rehandle minimizationtos-rehandle-minimizationOptimize stack choices and move sequences to reduce unproductive container rehandles.
Housekeeping & remarshalling planningtos-housekeeping-remarshallingPlan proactive yard housekeeping, remarshalling and reshuffles to prepare future work.
Import / export / prestack segregationtos-import-export-prestackSeparate and plan import, export, transshipment, prestack or service-specific yard inventories.
Automated decking / grounding decisionstos-auto-decking-groundingRecommend or automate container grounding and decking positions based on configurable yard logic.
Block / stack allocation planningtos-block-allocationAllocate containers to yard blocks, rows, bays, stacks or zones using operational and cargo constraints.
Configurable yard strategy rulestos-yard-strategy-rulesConfigure yard rules for allocation, segregation, dwell, service priority, equipment type or operational strategy.
TOS RFP module

Gate, Truck & Landside Operations

11 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Gate & truck operationstos-gate-truck-operationsManage terminal gate transactions, truck processing, interchange and related landside workflows.
Truck turn-time & queue monitoringtos-truck-turntime-queuesMeasure truck cycle time, lane queues, wait times and gate throughput for landside operations.
Pre-gate & out-gate validationtos-pre-gate-outgate-validationValidate transaction eligibility before gate entry and before final out-gate completion.
Gate customs / line / terminal holdstos-gate-customs-holdsEnforce customs, shipping-line, terminal or regulatory holds during receipt and delivery decisions.
Weighbridge & VGM workflowstos-weighbridge-vgmIntegrate weighing, gross-mass capture or VGM-related checks into applicable terminal transactions.
Interchange / EIR processingtos-eir-interchangeCreate and manage equipment interchange, EIR or equivalent receipt/delivery transaction records.
Automated gate lane orchestrationtos-gate-lane-automationCoordinate lane devices, kiosks, barriers, OCR, scales and transaction steps for automated gate lanes.
Driver identification & authorizationtos-driver-id-authenticationIdentify and authorize drivers using configured identity, credential or access-control methods.
Gate OCR / ANPR integrationtos-ocr-anpr-gateUse or integrate OCR, container recognition and ANPR data for automated or assisted gate processing.
Truck pre-advice & booking validationtos-pre-advice-bookingValidate truck pre-advice, booking, release, container, visit and transaction data before gate processing.
Truck appointment integrationtos-truck-appointment-integrationIntegrate or coordinate truck appointment and time-slot information with terminal gate execution.
TOS RFP module

Rail & Intermodal Operations

7 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Rail / intermodal operationstos-rail-operationsPlan or execute rail and intermodal container movements within supported terminal operations.
Rail interchange eventstos-rail-interchange-eventsCapture rail interchange, handoff, arrival, departure and related intermodal operational events.
Rail crane work queuestos-rail-crane-work-queuesGenerate and execute work queues for rail-mounted or rail-service handling equipment.
Rail load / discharge planningtos-rail-load-discharge-planningPlan rail discharge, loading and transfer sequences using train, yard and equipment constraints.
Rail-yard inventory visibilitytos-rail-yard-inventoryTrack rail containers, wagons and rail-area inventory with operational location visibility.
Wagon / consist planningtos-wagon-consist-planningPlan wagon consists, slots, railcars and container assignments for rail loading and discharge.
Train schedule & service managementtos-train-schedule-managementMaintain train services, schedules, cutoffs, arrivals, departures and operational rail windows.
TOS RFP module

Equipment Dispatch & Automation

10 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Terminal automation / ECS integrationtos-automation-ecsIntegrate terminal plans and work instructions with automated or semi-automated equipment control and execution systems.
Equipment dispatch & controltos-equipment-dispatch-controlAssign, dispatch, monitor or optimize work for terminal tractors, straddle carriers, quay cranes, RTGs, RMGs or other handling equipment.
Job pooling & dispatch optimizationtos-job-pooling-optimizationPool, prioritize and optimize equipment jobs to reduce travel, delay and unproductive moves.
Equipment status & downtime awarenesstos-equipment-status-downtimeUse equipment availability, status, downtime or maintenance-state information in operational execution.
Equipment position trackingtos-equipment-position-trackingUse equipment-position or location data to support dispatch, execution, confirmation or optimization.
VMT mobile work instructionstos-vmt-mobile-work-instructionsDeliver work instructions, confirmations and exceptions to vehicle-mounted or operator mobile terminals.
AGV / ASC automated-equipment integrationtos-agv-asc-automationCoordinate jobs and status with automated guided vehicles, automated stacking cranes or comparable automated equipment.
Terminal tractor / straddle dispatchtos-tt-straddle-dispatchDispatch terminal tractors, straddle carriers or horizontal transport to operational jobs.
RTG / RMG dispatch & work queuestos-rtg-rmg-dispatchDispatch and sequence RTG/RMG work using yard priorities, equipment availability and move demand.
Quay crane job executiontos-qc-work-queuesDispatch and execute quay-crane jobs and related move instructions from vessel plans.
TOS RFP module

Reefer, DG & Special Cargo

7 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Reefer, dangerous goods & special cargo controlstos-special-cargo-controlsSupport terminal handling workflows for reefers, dangerous goods, out-of-gauge or other specialized container/cargo requirements where explicitly documented.
Container weight / VGM controltos-vgm-weight-controlStore, validate or use container gross weight and VGM data in operational planning and shipment handling.
Damage & inspection workflowtos-damage-inspectionRecord inspections, damage condition, exceptions, photos or related operational cargo/equipment findings.
OOG & special-equipment handlingtos-oog-special-equipmentManage out-of-gauge, special-equipment or exceptional-dimension cargo requirements in terminal workflows.
Dangerous-goods segregation controlstos-dg-segregationApply dangerous-goods class, segregation, location or handling restrictions in terminal planning and execution.
Reefer temperature & alarm integrationtos-reefer-temperature-alarmsReceive, display or act on reefer temperature, sensor or alarm information from supported systems.
Reefer plug / unplug workflowtos-reefer-plug-monitoringTrack reefer plug, unplug, connection location, service status or related terminal reefer actions.
TOS RFP module

Integration, Data & Ecosystem

11 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
EDI, APIs & external-system integrationtos-edi-api-integrationsExchange operational data with carriers, port authorities, customs, gate systems, financial systems or other applications through EDI, APIs or other interfaces.
ERP / finance integrationtos-erp-finance-integrationExchange customers, services, billable events, invoices or accounting data with ERP and finance systems.
Reefer monitoring system integrationtos-reefer-system-integrationIntegrate external reefer-monitoring platforms, sensors or alarm systems with terminal operational records.
Gate / OCR subsystem integrationtos-ocr-gate-system-integrationIntegrate external gate automation, OCR, ANPR, kiosk or access-control subsystems with TOS transactions.
Carrier booking & release integrationtos-carrier-booking-integrationIntegrate carrier bookings, releases, vessel data, container status or related shipping-line messages.
PCS / customs / authority integrationtos-pcs-customs-integrationIntegrate terminal transactions with port community systems, customs, port authorities or government platforms.
Event / webhook / streaming integrationtos-event-webhook-streamingPublish or consume operational events through webhooks, messaging, event streams or comparable integration patterns.
REST / web-service API integrationtos-rest-api-integrationExpose or consume documented APIs or web services for supported terminal business and operational integrations.
MOVINS / BAPLIE vessel messagingtos-movins-baplie-messagingExchange MOVINS work instructions and BAPLIE vessel-plan messages in supported carrier workflows.
COPARN / COPRAR EDI messagingtos-coparn-coprarExchange COPARN booking/order and COPRAR load/discharge instruction messages or equivalent carrier EDI.
CODECO / COARRI EDI messagingtos-codeco-coarriExchange CODECO gate and COARRI vessel-operation messages or equivalent standardized carrier EDI.
TOS RFP module

Billing, Analytics & Operational Control

9 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Billing / tariff / financial integrationtos-billing-financialCapture billable terminal events, calculate tariffs/invoices, or integrate operational events with finance and billing systems.
Operational visibility, analytics & KPIstos-kpi-visibilityProvide real-time operational visibility, dashboards, simulation, productivity metrics, KPIs or decision-support analytics.
Operational audit historytos-audit-operational-historyPreserve traceable history of operational transactions, changes, user actions and execution events.
Volume / workload forecastingtos-forecasting-demandForecast container volume, workload, resource demand, congestion or operational pressure from available planning data.
Simulation / what-if analysistos-simulation-whatifModel operational scenarios or test planning alternatives before execution.
Productivity & equipment KPIstos-productivity-kpisMeasure vessel, crane, yard, gate, rail, equipment and labor productivity using terminal-operational data.
Shift / control-room dashboardtos-shift-dashboardProvide real-time operational dashboards for shift managers, planners or control-room teams.
Customer self-service portaltos-customer-self-serviceProvide customers with approved self-service access to status, bookings, orders, documents, invoices or service requests.
Storage, tariff & service billingtos-storage-tariff-billingCalculate or support storage, handling, service, tariff and event-based terminal charges.
TOS RFP module

Platform Architecture, Resilience & Security

8 requirements. Adapt wording and acceptance evidence to the terminal's cargo mix, scale, automation level and operating model.

RequirementBuyer question / scopePriorityVendor responseEvidence / notes
Throughput & scale for large terminalstos-scalability-throughputSupport documented scaling patterns for high transaction, equipment, user, vessel or container volumes.
Security & administrative audit loggingtos-security-audit-loggingRecord security-relevant, administrative or privileged-user activity for operational governance and investigation.
RBAC / SSO / enterprise identitytos-rbac-ssoProvide role-based access controls and enterprise authentication or SSO integration for operational and administrative users.
Cloud / on-prem deployment flexibilitytos-cloud-onprem-flexibilityOffer documented deployment choices appropriate to enterprise terminal environments, such as cloud, on-premises or hybrid patterns.
Multi-terminal / multi-site operationtos-multi-terminalOperate or centrally manage more than one terminal, facility or site while preserving operational separation.
BCP / degraded or offline operationstos-bcp-offline-modeProvide documented continuity, degraded-mode, offline or fallback operating patterns for critical terminal workflows.
Disaster recovery & RPO/RTO controlstos-disaster-recoverySupport documented disaster-recovery patterns, recovery procedures or RPO/RTO targets for terminal operations.
High availability architecturetos-high-availabilitySupport redundant or clustered application/database architecture designed to reduce service interruption.

Terminal Operating System implementation roadmap

A TOS implementation is an operating-model transformation touching vessel, yard, gate, equipment, billing, external interfaces and terminal-control processes. The implementation plan should therefore be built around terminal flows and exception recovery, not only application installation.

Why this matters: software selection is incomplete until the buyer can explain how the chosen solution will be configured, integrated, tested, cut over and supported. This framework is vendor-neutral; exact installation commands and sizing must come from the selected vendor and implementation partner.

1. Operational discovery

Freeze the target operating model before configuration.

  • Map vessel, yard, gate, rail, equipment, reefer, dangerous-goods, billing and exception flows.
  • Baseline truck turn time, yard rehandles, equipment productivity, berth/vessel KPIs and manual interventions.
  • Define future-state responsibilities between operations, planning, IT, finance and external stakeholders.

2. Terminal model configuration

Translate the physical and operational terminal into controlled master data and rules.

  • Model terminal layout, blocks, rows, stacks, lanes, berths, equipment, service definitions and calendars.
  • Define yard strategies, work queues, allocation rules, operational statuses and exception codes.
  • Document which behaviors are standard configuration, custom logic, companion module or external subsystem responsibility.

3. Integration & automation

Prove every operational interface and its recovery path.

  • Catalogue EDI, API, PCS/customs, OCR/ANPR, gate, VBS, reefer, equipment-control, ERP/billing and reporting interfaces.
  • Define idempotency, retries, sequencing, monitoring, reconciliation and manual fallback for each critical interface.
  • Validate automation boundaries and safe degraded modes for equipment or gate subsystems.

4. Data migration & rehearsal

Enter cut-over with reconciled operational data.

  • Classify master, reference, historical and open operational transactions.
  • Run repeatable migration rehearsals with record counts, financial totals and operational reconciliations.
  • Rehearse open vessel calls, yard inventory, appointments, holds, reefer and dangerous-goods states.

5. Operational acceptance

Test the terminal, not just screens.

  • Run representative vessel, gate, yard, equipment and exception scenarios end-to-end.
  • Load-test critical interfaces and peak operational windows.
  • Test TOS/network/subsystem interruption, BCP operation and post-restore reconciliation.

6. Cut-over & stabilization

Make go-live controlled and reversible.

  • Use a minute-by-minute cut-over plan with freeze windows and rollback criteria.
  • Establish command center, vendor escalation, hypercare shifts and KPI monitoring.
  • Compare post-go-live productivity and exception rates against the pre-implementation baseline.

Configuration and architecture questions

Use these questions during discovery, solution design, vendor workshops and implementation governance. They are intended to expose hidden dependencies before they become change requests.

Terminal topology

  • How are blocks, lanes, berths, equipment and operational zones represented?
  • Which changes require downtime, migration or re-planning?
  • How are temporary or overflow areas governed?

Operational rules

  • Which yard strategy, dispatch, planning and exception rules are configurable?
  • How are rules versioned, approved and moved between environments?
  • What operational behavior depends on custom code?

Interfaces

  • Who owns carrier EDI mappings and external certificates?
  • How are duplicates, late messages and replay handled?
  • What is the manual fallback if a gate/OCR/PCS/equipment interface fails?

Resilience

  • What functions remain available during WAN, database or subsystem outages?
  • What RPO/RTO is contractually supported?
  • How is open transactional state reconciled after recovery?

Implementation acceptance tests

A demo can establish product potential; acceptance testing must prove the configured solution in the buyer's operating model. These scenarios should be adapted into formal UAT and operational-readiness evidence.

ScenarioWhat to proveEvidence to retain
Vessel-to-yard flowDischarge/load planning, execution updates, exceptions and inventory accuracy across a representative vessel call.Scenario script, timestamps, inventory reconciliation, interface logs and business sign-off.
Truck gate journeyAppointment/pre-advice, OCR/ANPR, driver/truck/container validation, lane exception and completion.Turn-time record, gate transaction logs, exception evidence and fallback result.
Yard exceptionUnplanned location, blocked equipment, rehandle, hold, reefer or dangerous-goods exception without corrupting inventory.Before/after inventory, work instructions, audit trail and supervisor approval.
Interface outageCritical carrier/PCS/gate/equipment interface unavailable and later restored.Queued/retried messages, reconciliation totals, manual workaround and recovery timing.
BCP recoveryTOS or core infrastructure interruption followed by controlled restoration.RTO/RPO result, BCP transactions, reconciliation evidence and unresolved exceptions.

Implementation evidence pack

Before final acceptance, retain an auditable package covering the following artifacts.

Architecture & scope

  • Approved solution architecture
  • Environment and responsibility matrix
  • Licensed modules / edition scope
  • Security and identity design

Configuration & data

  • Configuration workbook and change history
  • Master-data ownership and migration mapping
  • Interface inventory and reconciliation rules
  • Known limitations and accepted design decisions

Testing & cut-over

  • UAT scenarios, defects and retest evidence
  • Performance/resilience/recovery results
  • Cut-over schedule and rollback criteria
  • Business continuity and manual fallback procedures

Operations

  • Monitoring and alert ownership
  • Backup/recovery and DR runbook
  • Support/escalation matrix and hypercare plan
  • Upgrade/patch governance and periodic access review