| Billing / tariff / financial integration | Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Mainsail 10 records revenue-generating events, applies contract rates and generates customer billing while integrating with ERP and CRM systems. |
| Customer self-service portal | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Forecast provides terminal customers with container information, clearance/demurrage status, notifications and online payments, but Forecast is a separate companion customer-service portal rather than base Mainsail functionality. |
| Operational visibility, analytics & KPIs | Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Tideworks documents real-time operational visibility and data-driven planning across the Mainsail terminal platform. |
| Productivity & equipment KPIs | Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Mainsail 10 supports historical reporting, real-time visibility, trending analysis, custom ad-hoc reports and dynamic recap for terminal operational data. |
| Shift / control-room dashboard | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Mainsail 10 provides real-time visibility and highly configurable reporting, but a dedicated shift/control-room dashboard workflow is not separately established. |
| Storage, tariff & service billing | Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Mainsail 10 billing explicitly applies rates and service agreements, creates charges from revenue-generating events, supports configurable invoicing, and Tideworks documents centralized management of billing contracts, rates and tariffs. |
| Equipment dispatch & control | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Terminal equipment dispatch and control are documented through Tideworks Traffic Control, a companion product integrated with Mainsail. |
| Equipment position tracking | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Traffic Control supports optional DGPS and standardized position-detection integrations, but equipment-position tracking belongs to the companion execution stack and may require external positioning technology. |
| Job pooling & dispatch optimization | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Traffic Control explicitly prioritizes moves and pools equipment against yard, rail, vessel and gate operations; it remains a separate equipment-control companion product. |
| RTG / RMG dispatch & work queues | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Traffic Control provides electronic equipment dispatch, move prioritization and crane optimization; equipment-dispatch functions are attributed to the companion Traffic Control system, not base Mainsail. |
| Terminal tractor / straddle dispatch | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Traffic Control dispatches work instructions to handling equipment and pools equipment by operational zones; exact truck/straddle configuration depends on the companion execution system deployment. |
| VMT mobile work instructions | Partially Supported | What configuration, module, licensing, integration or operating assumption is required for this capability in the terminal operating model? | Traffic Control provides web-deployable mobile clients and touch-screen handling-equipment interfaces for electronic work instructions; this is a Traffic Control companion capability, not native Mainsail mobile execution. |